Patient- and Family-Centered Care Task Force

The Health Council has launched the Greater Cincinnati Patient- and Family-Centered Care (PFCC) Task Force as a forum for its members and other health care organizations to support each other in promoting a patient and family-centered care culture.

Participants will together work to advance a patient- and family-centered culture regionally and in their own organizations that:

• Encourages patients and families to participate in their care and decision-making
• Promotes enhanced patient satisfaction and safety

Task Force members will maximize regional resources, share best regional and national practices, and develop measurable goals for the region.

Who are Task Force Members?

Task Force Members include CNOs, CMOs, nursing directors and various staff members who lead the PFCC initiatives at their organizations. If your organization is not yet represented on the Task Force and you would like to participate, please contact Mary Duffey. (See Participating Organizations list at bottom of this page.)

PFCC Goals and Objectives for 2011-2012

Participating organizations will:

• Share regional, national and international best practices among participants. Best practices will be shared at all regional meetings.
• Develop regional organizational goals that are measurable and that satisfy the core principles of PFCC: dignity and respect, sharing of information, participation and collaboration.
  • Support cultural competence education for all employees and staff, and share best practices.
  • Support and participate in the provision of language interpretative services for non-English speaking patients through a regional awareness campaign.
  • Support and participate in the regional It’s OK to Ask program and renew their commitment to the patient safety campaign.
  • Encourage the formation or the continued utilization of a facility Rapid Response Team.
  • Encourage the formation or the continued utilization of a Patient and Family Advisory Council within their organization.
• Engage the support of member organizations’ leadership. Participating members will engage their leaders as a task force representative to share the principles of PFCC and the regional goals and objectives. Participating CEOs will support a dedicated PFCC task force member at their facility who will attend task force meetings and potentially attend a PFCC formal training program.
• Ensure patient and family representation and participation on the PFCC Task Force. They will attend the quarterly regional meetings.
• Provide organizational and community education regarding PFCC principles and benefits.

Current Participating Organizations

Atrium Medical Center, Bethesda North Hospital, Brown County Home Care, The Christ Hospital, Cincinnati Children’s Hospital Medical Center, Good Samaritan Hospital, Greater Cincinnati Rapid Response Symposium, Hospice of Cincinnati, McCullough-Hyde Memorial Hospital, Mercy Health – Anderson Hospital, Mercy Health -Fairfield Hospital, Mercy Franciscan at Schroder, Mercy Health - Western Hills Hospital, Select Specialty Hospital, Shriners Hospitals for Children-Cincinnati, Southwest Regional Medical Center, St. Elizabeth Healthcare, West Chester Hospital and Veterans Affairs Medical Center.